The numbers are in: PATH sets new ridership record, adding 4.2 million rides in 2017

The numbers are in: PATH, the Port Authority of New York and New Jersey’s small subway-esque railroad, had a 5.4% jump in ridership in 2017 as compared to 2016, adding over 4.2 million trips to reach a new record of almost 83 million.

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City Comptroller: Access-A-Ride not properly tracking rider complaints

The M.T.A.’s Access-A-Ride paratransit service, the largest in the nation, appears to be mishandling many customer complaints, according to an audit released by New York City Comptroller Scott Stringer.

The audit, the second in less than two years, follows a period of intense frustration from Access-A-Ride (AAR) users, who frequently come in droves to M.T.A. board meetings to voice their concerns.

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Subway maintenance program coming soon to A, C, E

The M.T.A. has been having a rough go of it lately, with massive delays disrupting many commutes. To try and improve service, Manhattan’s 8th Avenue lines will be getting the FASTRACK treatment, a station cleaning and track improvement program which “[attacks] the key drivers of 79 percent of delay-causing major incidents,” according to the agency.

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