The signal system was only installed in 2006, following a 1999 fire in the old signal control room.
The agency made a quick decision to try and “reboot” the signal system at around 2 p.m. on April 6, to hopefully avoid future issues. The report mentions that future “periodic interruptions will likely be needed,” in order to keep the relatively new, 12-year old system working.
There are, for now, signal maintainers on-site at the station 24/7 to respond faster to issues, according to the report.
It also made reference to a “five-year modernization plan,” to be released in the coming months, which will upgrade signals systemwide to new technology.
“We won’t stop until we have your trust to get you where you’re going,” the report concluded.